These Terms & Conditions (“Terms”) apply to all tickets purchased for Vendor Connect 2026, organised by Vendor Society, owned and run by Ecommerce Nurse Limited, a company registered in the United Kingdom with company registration number 1078755 whose registered office is 46 Hullbridge Rd, South Woodham Ferrers, Chelmsford, Essex, CM3 5NG, United Kingdom (“the Organiser”). By purchasing or using a ticket, you agree to these Terms.
1. Tickets & Admission
- Each ticket admits one delegate.
- Tickets may only be transferred within the same organisation. Transfers to individuals outside the purchasing organisation are not permitted without prior written approval from the Organiser.
- The Organiser reserves the right to refuse admission or remove any delegate whose behaviour is deemed inappropriate or disruptive.
2. Cancellations & Refunds
- All ticket sales are final. Refunds will not be issued except in the event of cancellation of the conference by the Organiser.
- If the event is rescheduled, tickets will be automatically transferred to the new date.
3. How we use your personal data & GDPR
- By purchasing a ticket, you consent to the Organiser collecting and processing your personal data for the purposes of managing your participation in the Vendor Connect 2026 event.
- We collect and process personal data in accordance with applicable data protection laws, including the UK GDPR and EU GDPR.
- We will process your personal information in accordance with our Privacy
Policy and Cookie Policy, the terms of which are incorporated into these Terms & Conditions.
- What information is being collected?
- your name
- your company name
- your email address
- your contact details: address and telephone number
- your company details
- your credit card/banking details required for payment where applicable
- the various communications you have with us
- other publicly available data, including any which you have shared via a public platform (such as LinkedIn, Twitter feed or public Facebook page)
- How we use your personal data
We will use your personal data in the following ways:
- to provide you with your event ticket and/or any other goods, services.
- to process payments
- to send you essential event information (before, during, and after the event).
- We will share your personal data with relevant third parties directly connected to the running of the event only: We will provide your name, company, and job title to event sponsors and partners for the purposes of networking and event-related communications.
- If you agree to be added to our contact list, we will:
- send you regular updates via email
- share information that will be helpful to your business
- send you details of our products and services
The lawful basis for processing your data when you purchase a ticket is contractual obligation (i.e. to provide you with the services you would like to contract us to supply). By ticking the consent box at checkout, you agree to receive communications relating specifically to Vendor Connect 2026.
The lawful basis for processing your data for our Contact List is consent. You may choose to opt-in separately to Vendor Society and eCommerce Nurse marketing communications. You are able to remove your consent at any time by contacting members@vendorsociety.com)
You have rights under GDPR, including access, rectification, erasure, restriction, objection, and portability. To exercise these rights, contact us at members@vendorsociety.com)
- How do we protect your personal data?
We take all reasonable and appropriate technical and organisational measures to protect the security of your personal information throughout the course of our business.
Technical safeguards are for example restrictive access, encryption, antivirus software, regular testing and evaluation
Your data will be stored securely: Delegate pass artwork and associated data will be stored on secure drives in line with GDPR requirements.
We use Stripe as our payment processor. Stripe is certified PCI DSS Level 1, the highest standard for payment processors. This means they follow strict rules on storing, processing, and transmitting cardholder data.
4. Filming & Photography
- The event will be filmed and photographed. By attending, you consent to your image and likeness being captured and used by the Organiser for promotional, marketing, and archival purposes.
5. Liability
- The Organiser accepts no responsibility for any loss, damage, injury, or theft incurred at the event, except where required by law.
- Delegates are responsible for their own travel, accommodation, and insurance arrangements.
6. Event Changes
- The Organiser reserves the right to make alterations to the event programme, speakers, venue, or timings without prior notice.
7. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
